Who we are
Our website address is: walletbrain.com.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, request an insurance quote, communicate with us, or use our services.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
What personal data we collect and why we collect it
We may collect personal information that you provide directly to us, including:
- Name
- Email address
- Phone number
- Mailing address
- Insurance quote request information
- Vehicle, property, business, driver, household, or other insurance-related details you provide
- Communication preferences
- Information you submit through forms, phone calls, emails, text messages, or other communications
We may also collect technical information automatically when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages visited
- Referring website
- Cookies and similar tracking technologies
We collect and use this information to respond to your insurance quote request, prepare and deliver insurance quotes, ask follow-up questions, provide quote-related updates, send secure links to view your quote, provide customer support, improve our website and services, prevent fraud or abuse, and comply with legal, regulatory, insurance, and business obligations.
Insurance quote requests
When you request an insurance quote through our website, landing page, phone call, or intake form, we may collect the information needed to review, prepare, and deliver your quote.
This may include your contact information, insurance needs, vehicle information, property information, business information, driver or household information, prior insurance information, claims history, and other details you choose to provide.
We use this information to prepare your quote, ask follow-up questions, send quote-related updates, and communicate with you about your request.
SMS/MMS communications
If you provide your phone number and opt in to receive text messages, we may send SMS/MMS messages related to your insurance quote request.
These messages may include:
- Confirmation that we received your quote request
- Follow-up questions needed to prepare your quote
- Missing information requests
- Quote status updates
- Secure links to view your quote
- Customer care messages
- Two-way communication with our team
Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchase.
You can reply STOP to opt out of text messages at any time. You can reply HELP for help.
Mobile information and SMS consent
We do not sell, rent, or share your mobile phone number, SMS opt-in information, or SMS consent information with third parties, affiliates, or lead generators for their marketing or promotional purposes.
We may share information with service providers only as needed to operate our business and provide our services, such as messaging providers, website hosting providers, customer support tools, analytics providers, or insurance partners involved in responding to your quote request. These parties are only permitted to use the information as needed to provide services to us or to help complete your request.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor's IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address, also called a hash, may be provided to the Gravatar service to see whether you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture may be visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data, including EXIF GPS data. Visitors to the website may be able to download and extract location data from images on the website.
Cookies
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when leaving another comment. These cookies last for one year.
If you visit our login page, we may set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we may set up cookies to save your login information and screen display choices. Login cookies usually last for two days, and screen options cookies may last for one year. If you select "Remember Me", your login may persist for two weeks. If you log out of your account, the login cookies will be removed.
We may also use cookies and similar technologies to understand website usage, improve our website, and provide a better user experience.
Embedded content from other websites
Articles or pages on this site may include embedded content, such as videos, images, articles, forms, or other content. Embedded content from other websites behaves in the same way as if the visitor had visited the other website directly.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including your interaction if you have an account and are logged in to that website.
How we share information
We may share personal information:
- With insurance carriers, brokers, agencies, or service providers as needed to prepare, review, deliver, or service your insurance quote request
- With vendors and service providers that help us operate our website, communications, technology, analytics, hosting, customer support, or messaging services
- If required by law, regulation, subpoena, court order, or legal process
- To protect our rights, users, property, safety, or security
- In connection with a business transaction, such as a merger, acquisition, financing, or sale of assets
We do not sell, rent, or share your mobile phone number or SMS consent information with third parties for their marketing or promotional purposes.
How long we retain your data
We retain personal information for as long as reasonably necessary to respond to your request, provide our services, maintain business records, comply with legal or regulatory obligations, resolve disputes, and enforce our agreements.
If you leave a comment, the comment and its metadata may be retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website, if any, we may store the personal information they provide in their user profile. Users may be able to see, edit, or delete certain personal information at any time, except they may not be able to change their username. Website administrators may also see and edit that information.
How we protect your information
We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
What rights you have over your data
Depending on where you live, you may have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of certain information, or opt out of certain communications.
If you have an account on this site, have left comments, or have submitted information to us, you may request to receive an exported file of the personal data we hold about you, including data you have provided to us. You may also request that we erase personal data we hold about you, subject to information we are required or permitted to retain for administrative, legal, regulatory, security, or business purposes.
To opt out of SMS/MMS messages, reply STOP to any text message from us. For help, reply HELP.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the new Privacy Policy on this page and updating the "updatedAt" date above.
Changes to this Privacy Policy are effective when they are posted on this page.
Your contact information
If you have any questions about this Privacy Policy, please contact us.