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Best Business Insurance in Massachusetts of 2024

Bryan Keith

Business insurance or “commercial liability insurance” is a type of insurance that covers financial losses and expenses arising from business-related risks. This includes physical damage and liability to property, injury of employees, customers, visitors, other people in the general public, and property owned by the business. Businesses can choose from a wide range of commercial liability policies. It’s important to know what your needs are so you can make an educated decision on what policy will work best for your company. We’ve evaluated the best business insurance providers based on coverage, financial stability, customer satisfaction, and overall quality.

Offers a range of insurance poilicies

$2,000,000

Coverage Up To

$0 - $2,000

Deductibles

Overview

Simply Business provides insurance policies for a range of professions and small businesses.

What we like

  • Various business insurance policies
  • Quotes from multiple providers
  • Fast and easy application
  • Strong customer satisfaction

What we don't

  • Policies are a through a third party
  • Claims must be filed through insurance provider

Serving 1,000,000+ Small Business Owners

hartford business insurance logo
4.9

$2,000,000

Coverage Up To

$1,000+

Deductibles

Overview

For more than 200 years, the Hartford Insurance helped over 1 million businesses just like yours.

What we like

  • Affordable insurance plans
  • Customized coverage to fit your business
  • Get covered within minutes
  • Near instant access to proof of insurance
  • Quick and easy to process claims

What we don't

  • NA

Covers a wide range of industries

$2,000,000

Coverage Up To

$1,000+

Deductibles

Overview

Coverwallet began its journey in New York City in 2015 operating under the Aon Insurance banner. At Coverwallet, you can access everything you need to keep your company well-protected at an unbeatable price.

What we like

  • A skilled advisor to assist you
  • Free quotes from multiple insurance carriers
  • Covers low risk to even some high risk industries
  • Online account management

What we don't

  • No brick-and-mortar offices
  • Deductible costs

Affordable plans and coverage provided within minutes

$2,000,000

Coverage Up To

$0 - $2,000

Deductibles

Overview

Next Insurance leverages AI technology to streamline the process to purchase insurance, track claims, and manage policies at no additional cost.

What we like

  • Affordable insurance plans
  • Customized coverage to fit your business
  • Get covered within minutes
  • Near instant access to proof of insurance
  • Quick and easy to process claims

What we don't

  • Not available in New York

Customized solution to fit your business needs

$2,000,000

Coverage Up To

$0 - $10,000

Deductibles

Overview

With a 100-year history of insuring businesses, Hiscox is well-known across America and globally. With more than 500,000 small business customers, Hiscox is fully aware and trained in the unique risks a business can face.

What we like

  • Established insurance company
  • Dual auto insurance
  • Customizable insurance for over 180 industries
  • Deductibles starting at $0
  • Affordable rates

What we don't

  • Limited US offices
  • Coverage limited to $2 million online

Flexible coverage by the year, month, day, or by the job

$2,000,000

Coverage Up To

$0 - $10,000

Deductibles

Overview

Thimble provides business insurance that can be tailored to your business by the year, month, day, or even the job. At Thimble, the process to getting the right business insurance is simple, scalable, and flexible.

What we like

  • Scheduled coverage options
  • Coverage by the job available
  • Buy a policy online within minutes
  • No hidden fees
  • Affordable plans
  • Drone insurance

What we don't

  • Not available in New York

What are the requirements for business insurance in Massachusetts?

Business owners in Massachusetts are required to carry Workers’ Compensation insurance if they employ at least one person. 

There are no laws requiring small business owners to purchase general liability insurance, but you may be required to purchase GL insurance as part of a contract for a commercial lease or as a contractor for a large company. Businesses that work closely with the public may also find it helpful to carry liability insurance in case a customer is injured or has property damaged while on your premises.

What are the types of business insurance in Massachusetts?

Here are some of the types of business insurance policies you should consider:

General liability insurance

This policy protects your business against claims for bodily injury or property damage that may result from the use of your products or services. While the list of exclusions can vary by insurer, there are a few basic exclusions that are common to all general liability policies. These include:

  • Liability for intentional acts
  • Liability for damage to property owned or rented by you
  • Professional services liability
  • Injuries to employees that are covered under workers’ compensation
  • Injuries that are expected or intended by the insured

Professional liability insurance

Also known as Errors and Omissions (E&O) insurance, this coverage protects you against claims for misperformed services.

Here are some of the exclusions in this plan:

  • Claims related to pollution or contamination of the environment.
  • Criminal acts committed by the insured business or its employees.
  • Intentional acts of discrimination against clients, employees, suppliers, or others.
  • Theft by employees of money or items belonging to the insured business or clients.
  • Workers’ compensation claims filed by employees against the insured company for injuries sustained during their employment with the company.

Property insurance 

A property policy covers damage to your building, equipment, and contents caused by fire, storms, and other perils. Exclusions are things that your insurance policy does not cover. Some general exclusions to most liability policies include:

  • Intentional Acts. 
  • Injury or Damage Arising Out of Business Pursuits. 
  • War.
  • Pollution

Workers’ compensation

If one of your employees suffers a work-related illness or injury, workers’ comp will cover their medical expenses and lost income. Unfortunately, not all injuries are covered by workers’ comp. Some of the most common injuries and diseases that are excluded from workers’ comp coverage include:

  • Stress-related illnesses 
  • Injuries caused by illegal activities on the job
  • Injuries caused by self-inflicted wounds

Commercial auto insurance

To cover vehicles you use in your business, such as company cars, vans, and trucks. Commercial auto insurance is similar to personal auto insurance but includes additional coverages. Like all insurance policies, commercial coverage does not provide full protection from all possible loss scenarios or from every type of financial loss. For example, it may exclude coverage for:

  • Damages caused by a business owner’s negligence 
  • Use of commercial vehicles for personal reasons
  • Damages resulting from the use of weapons
  • Using commercial vehicles to commit a crime 
  • If an employee uses a commercial vehicle for personal reasons during non-business hours, there is no coverage.

Business interruption insurance

If a covered peril affects your place of business and prevents you from operating temporarily, this policy will provide compensation for lost income during the period when you are unable to run the business.

How much does business insurance cost in Massachusetts?

The short answer: it depends. Business insurance premiums can vary widely depending on the size and specific needs of your business, along with several other factors. Here are five common things that affect the cost of business insurance:

Your industry. 

Some types of businesses present more risks than others, so they cost more to insure. For example, commercial construction companies face more liability risks than hair salons, so they pay higher premiums.

The location where you operate.

 Insurance companies consider factors like crime rates, natural disaster risks, and other hazards when setting their rates. For example, a bakery located in an area prone to flooding will likely pay higher premiums than a bakery in a desert region.

Your coverage needs

You can decide on the type of coverage you need based on how large you want it to be, how much risk you’re willing to take on yourself, and what risks you want to be covered by your insurer. But keep in mind that as you add coverage, your premium will go up. You may also be able to negotiate with your insurer for a lower premium if you agree to take on some of the risks yourself through deductibles or self-insurance.

How to choose the best business insurance in Massachusetts

If you’re just starting out, here are some tips that can help you navigate the process:

  • Start with general liability insurance — it’s usually required by law or by contract if you have a physical location. It covers things like bodily injury, property damage, and advertising injury (such as libel). General liability can also cover medical expenses if someone gets hurt while they’re on your premises. It typically doesn’t cover damage to your own property or injuries to your employees.
  • Consider adding business property insurance if you own the equipment or merchandise that goes into running your business. If a fire destroys everything in your store, this can help cover the cost of replacing it.
  • Decide whether you need commercial auto coverage if you use vehicles in your work. This coverage is often excluded from personal car insurance policies and is required by law if you use vehicles in certain ways (such as transporting passengers for hire).
  • Look at other types of policies based on what type of business you have and where it’s located